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Icon for Article Medical Treatment & Emergencies

Icon_Medicine_Blue_Clear.pngIn most European countries, both emergency services and/or the police use 112 as the emergency number.

In case of an emergency, go to the nearest hospital or call 112. This number works across Europe, even on most locked mobile phones. You are able to tell them what happened in English and they will call the police, an ambulance, or the fire brigade depending on what is required.

Medical Treatment

If you want to see a doctor or dentist, you can choose the one you prefer. When doing so, they will ask you for your health insurance card (if it is not available, a confirmation from the health insurance company is sufficient). Crew Members will receive information about their medical insurance from the VCT Onboarding team. There is no limit on the cost of medical treatments; health insurance covers most of the medication costs.

Most doctors’ offices are open from around 8 a.m. to 5 p.m. If you need non-emergency medical assistance after hours, call 116117. They will let you know which doctor’s office is on standby duty or send a doctor to you.

In Wismar, there are several clinics available; you may wish to consider  the below options:

  • Hausarzt Dr. med. Philipp Köntges
    Großschmiedestraße 41/43
    23966 Wismar
  • Phone: 03841 46854 – 0
  • Open consultation hours (no appointment needed)
  • Mon-Fri: 08:00 – 09:00
  • Office hours (with appointment only):
  • Mon, Wed –Fri 10:00 – 12:00
  • Tue 15:00 – 18:00
  • Thu 14:00 – 16:00
  • The clinic also offers online video consultation: www.wismarer-hausarzt.de 
  • Hausarztpraxis Dr. med. Ziems
    Wasserstraße 4a
    23966 Wismar
  • Phone: 03841-3760830
  • Open consultation hours (no appointment needed):
  • Mon –Wed & Fri: 08:00 -10:00
  • Office hours (in general, with appointment):
  • Mon 08:00 -12:00 & 16:00 – 18:00
  • Tue 08:00 -12:00 & 14:00 – 16:00
  • Wed 08:00 -12:00
  • Thu 13:00 – 16:00
  • Fri 08:00 -12:00
  • www.hausarzt-wismar.de

 

Pharmacy

Marked with a large red A, the German word is “Apotheke”. Prescription and over-the-counter medication is only available in pharmacies. You will be able to find the “pharmaceuticals” in the supermarket, which usually are food supplements or herbal mixtures. For most prescription drugs, you should expect to pay up to 10 Euros, while the rest is covered by your health insurance. Pharmacies have regular operating hours; there is a stand-by service outside of regular hours. Which pharmacy is currently open and closest to your location can be found online at https://www.aponet.de/apotheke/notdienstsuche . Once you enter your city, a map will show you which pharmacy is available at the moment, and where it is located. You can find this information in the local newspaper as well. Standby costs a little more than at regular operating hours.

If you have any further questions regarding medical treatment throughout Germany, please speak with the local Manager of Human Resources.